In October 2020, Facebook announced the introduction of pricing tiers for providers supplied by way of the WhatsApp Business API, charged on a per-message basis. The authorities of Uganda banned WhatsApp and Facebook, together with other social media platforms, to enforce a tax on using social media. Users are to be charged 200 shilling per day to access these companies based on the new law set by parliament.
The Facebook-owned app is designed primarily for small companies to handle customer communications. Businesses can create a branded, verified profile featuring an e mail address, business tackle and phone quantity. It offers secured direct-messaging capabilities between users and the business. WhatsApp Business App, a brand new model of the messaging app that enables businesses to connect directly with their prospects, is rolling out worldwide on iOS.